LAW FIRM INTAKE SPECIALIST
Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in our clients’ lives every day. If this sounds like a job you’d love, apply now!
- Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner
- Coordinate awareness initiatives and foster relationships with other attorneys alongside the marketing team in order to help grow our prospective client base
- Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency
- Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate
- Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files
- Minimum of 5+ years of customer service, front office assistant, and/or equivalent experience.
- Bilingual (proficient in Spanish)
- Highly organized and able to handle multiple tasks simultaneously
- A self-starter who can work independently in a fast-paced environment
- Excellent verbal and communication skills
- Must be proficient with Microsoft Office (Outlook, Excel, Word)
- Job Type: Full-time
$36,000 – $40,000
You may email a resume to: firstname.lastname@example.org